FAQ

  • How much does it cost to fix my AC?

    The cost to fix your AC can vary widely based on the specific problem and the parts needed for the repair. At Water Geeks we strive to provide affordable, high-quality AC repair services in Norfolk MA, and Falmouth  areas. After diagnosing your system, we’ll provide you with an accurate estimate before any work begins.

  • Is a broken AC considered an emergency?

    While a malfunctioning AC may not always seem like an emergency, it can certainly feel like one, especially on a hot summer day. Beyond just comfort, prolonged exposure to heat can pose health risks, particularly for the elderly and those with chronic illnesses. Additionally, if your AC is leaking refrigerant or emitting a burning smell, it's crucial to call an HVAC professional immediately, as these issues can lead to significant property damage and health hazards. At Water Geeks, we offer emergency AC repair services to ensure your home remains safe and comfortable.

  • Is it worth fixing my AC?

    Whether or not it’s worth fixing your AC depends on several factors, including the age of your AC unit, the nature and cost of the repairs, and the overall condition of your air conditioning system. If your AC is over 10-15 years old and frequently needs repairs, it might be more cost-effective to replace the unit with a new HVAC system. 


    The Water Geeks technicians can help you evaluate your situation and make the best decision for your needs and budget.

  • How can I get my AC to work again?

    How can I get my AC to work again?

    There are a few steps you can try in order to get your AC working again before calling a professional AC repair guy. First, check your thermostat to ensure it’s set to cool and the temperature is set below the current room temperature. Also, check the AC unit‘s power source to make sure it’s plugged in and the circuit breaker hasn’t tripped. Lastly, inspect your air filter to make sure you don't have a clogged filter, that can obstruct proper airflow. 


    If your AC still isn’t working after these steps, it’s best to call an HVAC professional like Water Geeks and set up a service call.

  • What can you do while waiting for AC repair?

    While waiting for AC repair, there are a few things you can do to stay cool. First, keep your blinds and curtains closed to prevent the sun from heating your home. Second, use ceiling fans or portable fans to circulate the air, and stay hydrated by drinking plenty of water. Finally, try to avoid using appliances that generate a lot of heat, like your stove or oven.

  • How long does it take to fix my AC?

    The duration of an AC repair can depend on the severity of the issue. Minor problems like a thermostat issue can be fixed in an hour or two, while more complex problems like a refrigerant leak may take a few hours. We understand the importance of fast service, especially during the summer heat. That’s why we offer same-day service whenever possible.

  • How does an air purifier work?

    Air purifiers work by pulling air through a series of filters that trap airborne particles such as dust, pollen, pet dander, and smoke. Some air purifiers also use technologies like UV-C light or ionization to neutralize bacteria, viruses, and other harmful particles.

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  • What size air purifier do I need for my home?

    The size of the air purifier you need depends on the square footage of the area you want to purify. Measure the room's length and width and use this information to determine the square footage. Then, choose an air purifier that is rated for the square footage of your room.

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  • How often should I replace the filters in my air purifier?

    It is recommended to replace the filters in your air purifier according to the manufacturer's instructions. Typically, this ranges from every 3 to 12 months, depending on the type of filter and usage.

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  • Can an air purifier help with allergies?

    Yes, air purifiers can help reduce allergens in the air, such as pollen, dust mites, and pet dander, which can help alleviate allergy symptoms.

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  • Can an air purifier remove odors from my home?

    Yes, air purifiers with activated carbon filters can help remove odors from cooking, pets, and smoke, leaving your home smelling fresher.

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  • Are air purifiers noisy?

    The noise level of an air purifier varies depending on the model and fan speed. Some air purifiers are designed to operate quietly, while others may produce more noise, especially at higher fan speeds.

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  • Can an air purifier help with asthma?

    Yes, air purifiers can help remove asthma triggers from the air, such as dust mites, pet dander, and pollen, which can help reduce asthma symptoms and improve breathing.

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  • Do I need to leave my air purifier on all the time?

    It is recommended to leave your air purifier on continuously to maintain clean air in your home. However, you can adjust the fan speed or use a timer to customize the operation to your preferences.

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  • How much energy does an air purifier consume?

    The energy consumption of an air purifier varies depending on the model and fan speed. Generally, air purifiers are energy-efficient and consume about as much power as a light bulb.

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  • How much does it cost to fix my AC?

    The cost to fix your AC can vary widely based on the specific problem and the parts needed for the repair. At Water Geeks we strive to provide affordable, high-quality AC repair services in Norfolk MA, and surrounding areas. After diagnosing your system, we’ll provide you with an accurate estimate before any work begins.

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  • Is a broken AC considered an emergency?

    While a malfunctioning AC may not always seem like an emergency, it can certainly feel like one, especially on a hot summer day. Beyond just comfort, prolonged exposure to heat can pose health risks, particularly for the elderly and those with chronic illnesses. Additionally, if your AC is leaking refrigerant or emitting a burning smell, it's crucial to call an HVAC professional immediately, as these issues can lead to significant property damage and health hazards. At Water Geeks, we offer emergency AC repair services to ensure your home remains safe and comfortable.

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  • Is it worth fixing my AC?

    Whether or not it’s worth fixing your AC depends on several factors, including the age of your AC unit, the nature and cost of the repairs, and the overall condition of your air conditioning system. If your AC is over 10-15 years old and frequently needs repairs, it might be more cost-effective to replace the unit with a new HVAC system. 


    The Water Geeks technicians can help you evaluate your situation and make the best decision for your needs and budget.

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  • How can I get my AC to work again?

    How can I get my AC to work again?

    There are a few steps you can try in order to get your AC working again before calling a professional AC repair guy. First, check your thermostat to ensure it’s set to cool and the temperature is set below the current room temperature. Also, check the AC unit‘s power source to make sure it’s plugged in and the circuit breaker hasn’t tripped. Lastly, inspect your air filter to make sure you don't have a clogged filter, that can obstruct proper airflow. 


    If your AC still isn’t working after these steps, it’s best to call an HVAC professional like Water Geeks and set up a service call.

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  • What can you do while waiting for AC repair?

    While waiting for AC repair, there are a few things you can do to stay cool. First, keep your blinds and curtains closed to prevent the sun from heating your home. Second, use ceiling fans or portable fans to circulate the air, and stay hydrated by drinking plenty of water. Finally, try to avoid using appliances that generate a lot of heat, like your stove or oven.

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  • How long does it take to fix my AC?

    The duration of an AC repair can depend on the severity of the issue. Minor problems like a thermostat issue can be fixed in an hour or two, while more complex problems like a refrigerant leak may take a few hours. We understand the importance of fast service, especially during the summer heat. That’s why we offer same-day service whenever possible.

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  • What are the causes of pipe corrosion?

    The most common causes of pipe corrosion are:

    • pH of the water too low

    • Water pressure

    • Chemicals in the water

    • The temperature of the water

    • The amount of oxygen in the water




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  • What causes faucets to leak?

    Because of valve seat friction, the rubber washers in your faucet will wear out, leading to leaks.

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  • What causes low pressure in the shower?

    You either have a leak or there is insufficient water access to the shower, particularly with well water.

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  • Do I need a sump pump?

    If you have a basement that frequently floods or your home is built so water flows toward it, you should have a sump pump. 

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  • Is water supplied by the town safe?

    The Safe Drinking Water Act (SDWA), enacted by Congress in 1974, is the main federal law ensuring the quality and safety of America’s drinking water. The EPA sets national standards for drinking water to protect against health effects that your municipality must adhere to. 

    Although the EPA ensures the safety of your drinking water, it does not regulate other factors that can impact the quality of your water. The EPA does not monitor or regulate aesthetic issues, such as hardness, bad taste and odor that can negatively impact water quality.

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  • What is hard water?

    Hard water is water that has high mineral content. It’s a natural result of minerals like calcium and magnesium and it can be present in well water and municipal water.  

    Here is what to look for:

    • Your dishes and shower doors have water spots
    • Your water-using appliances become less efficient, work harder and wear out faster
    • You have low water pressure which can even clog pipes completely over time
    • Your soap doesn’t lather well and you have dry, itchy skin and dry hair
    • Your white clothes don’t look white, fabric fibers wear out making them feel rough, look dull and dingy
    • You have white sediment or film on your appliances or bathroom and kitchen fixtures
    • You have rust-colored stains on clothes, dishes or enamel in bathroom tubs or sinks

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  • What are the effects of chlorine in the drinking water?

    Using chlorine is one method water treatment facilities use to keep water free of bacteria and harmful organisms. However, studies indicate that some aspects of this disinfection method may pose some long-term health risks. One effect Trihalomethanes (THMs) are one of the more dangerous byproducts of chlorine. Inhaling THMs can affect the body’s central nervous system and cause abnormalities to the liver and kidneys. 


    For more information, read our blog post on this subject.

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  • What are PFAS and PFOS?

    PFAs (Perfluoroalkyl and Polyfluoroalkyl substances) are a group of man-made chemicals, including PFOs (Perfluorooctane Sulfonate) that are commonly used in a wide range of industrial processes and are found in many consumer products. 

    They can be found in products such as: 

    • Stain- and water-resistant fabrics
    • Non-stick products
    • Polishes
    • Waxes
    • Paints
    • Cleaning products
    • Fire-fighting foams

    These chemicals bleed into the water source and are impossible for towns to remove on a large scale. These chemicals are known to cause cancer, liver damage, decreased fertility and increased risk of asthma and thyroid disease.


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  • Is bottled water better than tap water?

    Despite the advertisement of a pure mountain stream, most bottled water is filtered tap water and the cost per gallon is much higher than tap water. 


    Water sits in petrochemical bottles for long periods of time, often in sunlight or extreme temperatures that can release chemicals from the plastic water bottle. 


    If you filter your water at home, tap water is better and much cheaper. 


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  • What are the most common water problems in the New England region?

    If you use well water: Hard water, low pH, Iron, manganese, hydrogen sulfide, radon and arsenic


    If you use town/city water: Hard water, elevated levels of iron, manganese, and chlorine, objectionable taste and odor are common

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  • What are the main signs to look for in well water contamination?

    Iron: Reddish or brown colored staining in tubs, toilets & showers


    Manganese: Brownish staining tubs, dishwasher and showers, musty odors.


    Hydrogen sulfide: Rotten egg smell


    Low pH: This is a sign of dissolved copper and it manifests itself in a bluish green staining in sinks and toilets.


    Arsenic and Radon: These two elements are detectable through lab water tests only.

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  • How often should you test your well water?

    Just because your water looks clear and tastes good, doesn’t mean it’s safe to drink. The only way to ensure it’s free of contaminants and bacteria is to have your private well tested regularly


    It is recommended that homeowners test their well water once a year for both bacteria and nitrates. If homeowners suspect contaminants, your well should be tested twice a year.

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  • What are the main signs to look for in bad city water?

    Stains in tubs, sinks and showers are some of the first signs you should be looking for. Additionally, look out for bad tastes, odors, cloudiness and water coloration.

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  • Does my water have Fluoride in it?

    Your city or town may disclose this in their Annual Water Quality Report, which is a requirement. If not, you need to contact your local municipality to see if you have fluoride in your water. 

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  • How do I remove fluoride from water?

    A reverse osmosis system is one of the best ways to remove fluoride from your water.

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  • Is it safer to have city water or well water?

    Either system can be safe or unsafe. Cities and towns perform frequent testing and must report any health threat contaminants above the EPA limit.


    If your well water is tested on a periodic basis, safety should not be a problem.


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  • What does that mean when my water has a rotten-egg or sulfur smell and taste.

    This rotten egg or sulfur smell or taste means that there is hydrogen sulfide gas in your water. This chemical is not harmful at low levels, but the odor is pretty bad.

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  • What does it mean when the water has a metallic smell and taste?

    If your water has a metallic smell or taste it means that there is too much iron in the water. The water could also have a low pH, which can pose problems because it dissolves copper and other pipe metals into the water.

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